Your Best People Are Not Doing Their Best Work.
That's what we fix.
AI strategy for mid-market operations, procurement, and HR leaders. Built by an enterprise operator who managed $400M+ in indirect spend at a $13B semiconductor company. For senior executives translating decades of operational expertise into governed, human-centric AI deployments that recapture margin and amplify expert talent.
AI should serve people, not replace them.
Your Best People Are Deciphering When They Should Be Deciding
of expert time spent on tasks that don't require their expertise.
for new operational hires to reach autonomy. Institutional knowledge stays trapped in individuals, not systems.
of AI pilots ever reach production without operational architecture.
Meanwhile, Shadow AI is growing at 250% year over year inside your organization. Your people are already using AI tools you did not approve, with data you did not authorize, creating risk you cannot see. Organizations with unmanaged AI usage face $670K higher breach costs on average.
"What are the things that only YOU can do?"
If your highest-compensated people cannot answer that question clearly, the problem is not their capability. It is the operational design surrounding them.
Three offers. One mission.
A ladder from team literacy to operator-led consulting to productized agents.
Start where your team is. Every rung is built on the same belief: AI should serve people, not replace them.
Start here · Front door
AI Ready
Team AI-Literacy Training
Live cohorts plus workshops that turn Operations, Procurement, HR, and Revenue Operations teams into AI-confident operators — with governance built in. Mid-market and SMB. Human-led, not layoffs.
Premium engagement
AI Workforce Transformation
Performance AI Methodology
Operator-led redesign of how work gets done — workflow capture, an AI-prioritized roadmap, change management, and governance, with ongoing services. Returns senior experts to the work that needs their wisdom and preserves the institutional knowledge that built your organization.
Launching 2026
AI Edge Teams
Digital Associates · Small business
A team of AI Digital Associates, built around what your business actually needs. Start with the few that move the needle, add more as you grow — all under always-on human governance.
This is what Operational Leakage looks like in practice.
SOW Contract Review — Three Layers of Value
Each SOW (30–80 pages) used to take senior contract specialists 4–8 hours of manual cross-checking. Across 150+ SOWs annually, that's 900+ hours of expert capacity spent on document comparison. Here's what changes when a Digital Associate runs the workflow.
Time Recovery
The same SOW workflow now runs through a Digital Associate that reviews each contract in 15–20 minutes instead of 4–8 hours. 900 hours of annual expert capacity compresses to under 50 — ~$55,000 in senior expert time recovered from one workflow.
Intelligence Uplift
The Digital Associate also runs cost analysis across rate cards, benchmarks pricing against historical SOWs, and surfaces negotiation tactics the specialist carries into supplier meetings. The freed-up time is spent on strategic negotiation — armed with better intelligence than manual prep could produce.
Hard-Dollar Savings (The Multiplier)
If a quote comes in 12% over market and a sourcing manager doesn't catch it because they're buried in manual review, the organization overpays. On a $500K SOW, that's $60,000 on one contract. Across 150+ SOWs per year, hard-dollar savings can dwarf the time recovery.
The senior expert did not lose their job. They got their expertise back, better tools to use it with, and are now producing outcomes that were not possible in the manual world. Time back. Smarter decisions. Money kept. That is what Performance AI is designed to do.
The Promise
What you leave with
- A measurable Efficiency Dividend recaptured from Operational Leakage.
- Senior experts returned to the work they were actually hired to do.
- A governed, board-defensible AI position — not a hopeful one.
- Institutional knowledge preserved as a competitive moat instead of a retirement risk.
- A cultural transition where people feel empowered, not replaced.
Operator proof, not vendor case studies
What 25+ years inside a $13B operation produced.
$400M+
Indirect spend managed at NXP
Global Director of Indirect Procurement at NXP Semiconductors, including a 10,000-contractor contingent workforce program.
150+
SOWs / year reshaped
Contract review compressed from 4–8 hours to 15–20 minutes per SOW.
Harvard
Agentic AI Intensive
Certificate of Completion, Harvard Data Science Initiative.
Full client case studies publish as engagements complete. Paula will share anonymized outcomes from current Performance AI Audits on request during a Fit Call.
Common Questions
Start here
The questions Paula hears most often, answered without hedging.
Ready to see where your Efficiency Dividend is hiding?
A conversation, not a pitch. Paula will ask questions, not pitch.