Book a Fit CallYour Best People Are Deciphering When They Should Be Deciding
Meanwhile, Shadow AI is growing at 250% year over year inside your organization. Your people are already using AI tools you did not approve, with data you did not authorize, creating risk you cannot see. Organizations with unmanaged AI usage face $670K higher breach costs on average.
"What are the things that only you can do?"
If your highest-compensated people cannot answer that question clearly, the problem is not their capability. It is the operational design surrounding them.
Performance AI Methodology
Four phases. Each maps directly to a service line. Diagnose, Architect, Transition, Govern. The sequence matters because each phase produces the inputs the next phase requires.
Performance AI Audit
Four deliverables: Operational Leakage Assessment, Digital Associate Architecture, Governance Framework, Board-Ready Investment Case. Shadow AI inventory included.
This is where every engagement starts. The audit maps exactly where your Operational Leakage is concentrated and quantifies the Efficiency Dividend available to recover.
Digital Associate Architecture
Design and deploy AI agents that handle the repetitive work your experts currently do manually. Built around your existing workflows, not generic templates.
Once the audit identifies where capacity is trapped, this is the build phase. Every Digital Associate is designed to return measurable hours to your highest-compensated people.
Human-Centric Change Management
74% of transformations fail, and the root cause is almost never the technology. It is how the technology intersects with the people who use it every day.
The fastest way to waste an AI investment is to deploy tools people resist. This phase ensures your team adopts the new architecture because they helped design it.
AI Governance & Operational Velocity
Metric-driven governance that positions AI as a board-defensible professional asset. Not a policy binder that collects dust. A living system that scales with your operation.
Governance without velocity is bureaucracy. Velocity without governance is risk. This framework delivers both, and it starts with the data from your audit.
This is what Operational Leakage looks like in practice
SOW Contract Review: Before and After
A senior procurement professional manually reviews 5 to 50 page contracts. Cross-references compliance requirements across multiple systems. Flags risks by reading every clause. Each review takes hours. The expertise required is real, but the process traps that expertise in repetitive labor.
A Digital Associate pre-processes contracts, flags risk clauses, cross-references compliance requirements, and surfaces only the decisions that require human judgment. The same expert now reviews exceptions, not pages. Their expertise is deployed where it matters.
For 20 SOWs per quarter, that manual review process costs roughly $50,000 per year in trapped expert capacity. The Efficiency Dividend is not hypothetical. It is sitting in your current operation, waiting to be recovered.
About Paula Taylor
25+ years in enterprise operations. Former Global Director of Indirect Procurement at NXP Semiconductors, managing $300M+ in indirect spend at a $13B semiconductor company. Retired January 2025. Launched AI Edge Strategy in October 2025.
Certificate of Completion, Agentic AI Intensive from the Harvard Data Science Initiative.
"Performance AI was built from that experience, not from a lab. Every framework, every diagnostic, every recommendation comes from operating inside the complexity that mid-market leaders face every day."
AI Edge Strategy is not a technology company. Paula does not sell software, take commissions from vendors, or recommend tools based on partnerships. Every recommendation is operator-led, not vendor-driven. The only thing being sold is the methodology and the expertise to deploy it.
AI Readiness Assessment + Operational Leakage Calculator
8 questions. 3 minutes. Find out how much recoverable capacity is hiding in your operation, including the Shadow AI risk most assessments miss entirely.
The assessment gives you the score. A Performance AI Audit gives you the roadmap. One leads naturally to the other.
Take the AssessmentTwo Ways to Start
Comparable enterprise AI consulting engagements typically run $50,000 to $150,000.
30-Minute Fit Call
A conversation, not a pitch. Paula will ask about your operation, your team structure, and where you think capacity is trapped. You will walk away with clarity on whether a structured diagnostic makes sense for your situation, and honest feedback either way.
"I'm going to ask questions, not pitch."
Book a Fit CallPerformance AI Audit
30-day engagement. Four deliverables: Operational Leakage Assessment, Digital Associate Architecture, Governance Framework, and a Board-Ready Investment Case. You will know exactly where capacity is trapped, how much is recoverable, and what to do about it.
Less than a single day of Big Four billing.
Schedule Your Audit